Voice of the Customer

Welcome to the “Voice of the Customer,” the WFCO Product Video hub.  Here, you’ll find a wealth of resources to guide you through all things WFCO. With decades of combined experience, our team at WFCO and the WFCO Power Pros™ are dedicated to helping you select, install, and troubleshoot our power products. We’re constantly creating new videos to provide clear, actionable support for your needs.

Check out our full video library and get the insights you need—check out our YouTube channel.

Power Pro™ Dealer Videos

All Seasons RV Power Pro™ Feature

Rose City RV of Michigan

Molly, from Rose City RV of Michigan talks about the Rockwood Geo-Pro 20FK travel trailer – complete with a Power Pro™ RV Control System. Not only does Rose City sell these RV’s, Molly owns one, and LOVES her WFCO Power Pro™!

Please join Marcus from Johnston RV Center in Cullman, Alabama as he goes through the Rockwood Geo-Pro and explores the versatility and convenience of the WFCO Power Pro™ RV digital control system. It’s not just adjusting lights – you can monitor your RV battery and tank levels – even your black tank!

Leslie from Leach Camper Sales in Council Bluffs, Iowa has RV’s with the WFCO Power Pro™ digital control system installed. According to Leslie, the ease and convenience of Power Pro is Fantastic!

Join Tanner from Cenla RV Center in Alexandria, Louisiana as he tours a Rockwood Geo Pro – complete with the Power Pro™ digital control system – “changing the game in RV living.”

Join “Johnny RV” from SMP RV in Prince George, B.C., as he enjoys his RV and his Power Pro™. The Reliability, functionality and versatility of simplifying his RV life is great after a hard day of fishing. According to Johnny, “camping has never been this easy.”

Power Pro™ Customer Videos

Walt talks about Power Pro™ & WFCO. To him, it’s more than just the convenience, it’s “Quality of Life!”

Meet Nicole & Ty from Ohio! They recently stopped by WFCO and gave us a quick tour of their Forest River Rogue toy hauler—fully equipped with our Power Pro™ digital control system. Always on the move, these two love how Power Pro™ adds serious convenience and flexibility to their RV lifestyle. And according to Nicole, “Power Pro listens to me more than Ty does!” 😄 Thanks for sharing your RV journey with us, Nicole & Ty! We look forward to another video update soon!

Barb and her husband not only love their Forest River GeoPro RV, but they LOVE that it came with the WFCO Power Pro™ Digital Control System. Special “shout out” to WFCO and the WFCO Customer Service Team for making their RV travels even more memorable!

Educational Videos

“How to Spot a Fake” – Product Cost

“How to Spot a Fake” – Warranty

“How to Spot a Fake” – Appearance & Packaging

Auto-Detect – Intelligent Battery Detection – How It Works

Installation & Replacement Videos

WF-8725 Power Center – Wire Modification

The WF-8725 Power Center will now have a slight modification. The black wire that you may be accustomed to would have bene run to your shore power. We have added a main breaker that your shore power will now come into. Derek from WFCO highlights this in the video.

WF-8955 MBA Main Board Assembly: Replacing the Lower Section of a Parallax 7100 Series power center

WF-8955-REP Installation: Replacing Magnetek and Parallax 6355 & 7355

Product Videos

Why does the fan on my converter run all the time?

Why is there voltage on both sides of the 12V fuse board with no fuse?

Basic WF-5110R/RS Operation

How to Identify Your WFCO Converter

How to Replace Your WFCO Door Latch

Why do fuses keep blowing on my 12V fuse board?

Why do some LED’s on the 12V fuse board come on and some do not?

How WFCO Converters Charge Batteries

WFCO Reverse Polarity Fuses

Why does WF-8700 Series converter work when plugged into shore power, but nothing works when disconnected?

Why is the WF-8700 Series battery not charging and low voltage is going to battery?

RVTI WFCO Training

Lead Acid vs Lithium

Auto-Detect into Lithium Mode

Auto-Detect – Intelligent Battery Detection